Similar to other professionals, doctors and medical practitioners also have to store, manage and process a huge amount of information and data. The medical information also needs to be organized based on certain grades and specific structuring. So many doctors, nowadays, use specially designed electronic database systems to access and process a variety of medical information smoothly. The electronic health records (EHRs) are used by large number of doctors to manage the electronic health information about a specific patient or certain groups.
As per the ISO/TR 20514 definition, EHR can be defined as, "Collection of computerized information referring to the health state of a certain subject stored and transmitted in complete safety, accessible to any authorized user. It has a logic pattern for information organization implemented, universally accepted and independent from the system. Its main aim is to assure continuous, efficiently and quality integrated health services along with retrospective and prospective information."
So EHRs can be used to store, access and share a variety of medical data including demographics, medical history, medication and allergies, immunization status, laboratory test results, radiology images, vital signs, personal stats like age and weight, and billing information. The complex nature and constantly increasing volume of medical data encourage many companies to upgrade EHR by incorporating more advanced features and customized functionality. These features make it easier for a doctor to share a patient's digital medical information across different healthcare settings.
At the annual conference of the Healthcare Information and Management Systems Society held at New Orleans in March 2013, the results of a survey conducted by American EHR was presented, which highlighted that doctors frequently switch from one EHR to another to achieve certain objectives. According to AmedNews, "A survey by AmericanEHR Partners of 4,279 clinicians, including primary care physicians, specialists and diagnostic professionals, found that user satisfaction declined from 39% in 2010 to 27% in 2012. The rate of those "very dissatisfied" increased from 11% to 21% during the same period."
What Makes a Doctor Switch from One EHR to Another
Easy-to-Use Features: The medical information of a patient is accessed by several professionals. Along with the physician, the digital media data is also accessed by the dietitian, nurse and other staff. As the technical knowledge and skills vary from one professional to another, most doctors look for EHRs that can be easily used by their staff. So many doctors choose EHRs that comes with a set of simple and easy-to-use features. These features further allow them to train the new staff without putting any extra effort.
Option to Access Information Anytime: Similar to other users, a doctor also looks for option to access the medical information of a patient anytime, anywhere. Many doctors even look for fast and convenient options to share the medical data. So many doctors replace their conventional EHRs with the advanced systems that allow them to access and share the information over internet. Many companies have launched Cloud based EHRs to enable doctors to store all medical data in a centralized location, and access these at their own pace and convenience.
Integrating Data from Various Sources: Each doctor wants to provide the best healthcare service to his patients. So, doctors often consult with external physicians and specialists to choose the most effective treatment for his client. As the choice of EHRs varies from one doctor to another, many professionals look for systems that can collect medical information from several data sources. Also, the EHR must be compatible with multiple devices, so that the doctor can easily access and evaluate a specific patient's medical report.
Installation and Operational Expenses: As the doctors are not sure about using an EHR for a longer period of time, they often avoid the expensive systems. Along with buying and installing the healthcare system, a doctor also has to put some amount of time and efforts in training other physicians, dietitians and nurses. So many doctors prefer investing in inexpensive EHRs to make it reduce their operational expenses. Also, the inexpensive EHRs make it easier for them to switch to avail additional benefits by switching to a more advanced system.
Some companies upgrade their EHRs frequently to overcome the common problems faced by users. The recent reports will compel many companies to standardize medical data processing, so that a doctor can change his existing EHR in a smooth and hassle-free way. And that is when need for healthcare software development services is felt.
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